- Why should I use SmartRentOnline to pay rent online?
Answer:
Do you still write checks to pay your rent while most of your financial
accounts are managed online? Do you still go through the hassle of
checking mail, writing the check, and dropping the envelope in rental
office or mail box? With SmartRentOnline, you can manage all of your
rent payment process online.
- How do I get started?
Answer:
You can get started right away by signing up, which will take less than
a minute. Sign up for free trial by clicking on 'Get Started Now'
button.
- Is SmartRentOnline secure?
Answer:
Yes - SmartRentOnline's team has years of experience in developing
secure eCommerce services. SmartRentOnline adheres to security best
practices and PCI compliance framework. SmartRentOnline uses the same
levels of physical and encryption security that banks do to protect the
data.
- Who pays the transaction fee?
Answer: SmartRentOnline allows the landlord to pick from one of the following three options:
1. Landlord pays the transaction fees
2. Tenant pays the transaction fees
3. Landlord and tenant each pay 50% of the transaction fees
- What are the details of the pricing?
Answer: For each rent payment transaction, there is a fee of $2.00. For most cases, this would be the only fee.
In case there is a failed transaction, there will be failed transaction
fee of $2.00. (This can happen when the bank account does not have
enough balance to pay the rent.) That's it! No other fees.
- How does it work? How do I pay rent online?
Answer:
You will be able to set up your bank account from which they can pay
rent. SmartRentOnline processes fund transfer through ACH transactions.
- Does my landlord have to sign up with SmartRentOnline?
Answer: Yes. Here's how you and your landlord will link up in SmartRentOnline.
1. Your landlord signs up at SmartRentOnline.com
2. Landlord sets up the property in SmartRentOnline and then lets you know what your Property ID is
3. You will use this Property ID to add to your account
4. Landlord will verify that you have properly linked to the right property and approve the request
5. You are now linked and can start paying rent online!
- Can I set up auto payment?
Answer: Yes. You can also set up your notification so that you receive an email when the rent is successfully sent.
- Can I choose to pay manually each month?
Answer: Yes. You can choose to make your rent payments manually each month. You will also see options to enable reminder emails so that you don't forget to make a timely rent payment.
- Can I pay with my credit card?
Answer:
No. SmartRentOnline currently does not offer the ability to pay with
your credit card. Credit card payment process normally incurs higher
transaction fees, which may diminish the advantage of using credit card
(such as accumulating reward points). If you think we should offer this
feature, please let us know.
- Can I access SmartRentOnline from anywhere?
Answer:
Yes. Being an online service, SmartRentOnline can be accessed from
anywhere at any time as long as you have Internet connectivity.
